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Terms of Engagement

Should you hire, our services include the search for your biological parent(s) or child. In circumstances where this is not possible, we will attempt to locate their next of kin, which may be your bio aunt/uncle, a sibling, a grandparent, a cousin or a friend who knew the family. If for some reason, we are unable to locate any of these individuals based on the information you provided, we will request that you take an Ancestry DNA test (if you have not already taken one). The fee for the Ancestry DNA kit is to be paid by the client; however, included in our fee, we will review and analyze your DNA results and attempt to reach out to your DNA matches. We require that you do not reach out on your own, which would violate our terms of engagement. Should further DNA testing be required to solve the case, client will incur those costs, not Furthermore, client agrees to have their DNA uploaded to other DNA sites in order to solve their case. 


Building your family tree and providing you with your family tree is not part of this service. However, for an additional few hundred dollars, we can provide you with a family tree of your direct paternal and maternal relatives going back 5 generations. 

For privacy reasons, if the relative we locate does not want us to provide you with their contact information, we will respect their wishes and act as the liaison between you and them at no additional fee. We cannot guarantee we will find your birth relatives based on the accuracy/inaccuracy of the information you provide, but we will always use our best efforts. Thus, we do not offer refunds. Please note that if we don’t believe we can find your birth relatives, we won’t take your case. 


The fee for our services are non-negotiable. Again, we cannot guarantee results. By checking the "I agree to the terms of engagement" box on the form page, you not only agree to the terms of this contract, you confirm that you have read and reviewed this contract and that you understand that our fees are non-refundable and that we cannot guarantee results.

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