FREQUENTLY ASKED QUESTIONS

FAQ's

Why choose Birthparentfinder.com?


Although there are many search companies on the Internet, many of them are not licensed investigators. If you hire us you will have peace of mind knowing all of our adoption specialists are also licensed investigators. As a licensed investigator, we have access to a wealth of information unavailable to the competition.




Are your services guaranteed?


Here's our terms of engagement: Should you hire Birthparentfinder.com, our services include the search for your biological parent(s) or child. In circumstances where this is not possible, we will attempt to locate their next of kin, which may your bio aunt/uncle, a sibling, a grandparent, a cousin or a friend who knew the family. If for some reason we are unable to locate or confirm and of these individuals, we will request that you take a DNA test (client to incur cost). We will review and analyze your DNA results and attempt to reach out to your DNA matches. Should further DNA testing be required to solve the case, you will incur those costs, not Birthparentfinder.com For privacy reasons, if the relative we locate does not want is to provide you with their contact information, we will respect their wishes and act as the liaison between you and them at no additional fee. We cannot guarantee we will find your birth relatives based on the accuracy/inaccuracy of the information you provide, but we will always use our best effort and never give up. Thus, we do not offer refunds due the numerous hours we invest in our cases. Please note that if we don't believe we can solve your case, we won't take it.




How long does it take to get the information once payment is rendered?


There is no predictable timeline. We really cannot predict how long it will take or what unique challenges may pop up along the way when searching for your birth parents. Most cases take about 2-3 months to complete (some much longer if we only rely on DNA results). By complete, that means to identify your birth family, reach out to them and get their contact information in hopes of putting them in contact with you. However, some cases can take only a few weeks to complete if all the pieces come together quickly. Our best advice to you is this: Be prepared for anything and everything. Expect your case will take time. Trust the process (and us!) and relax. We're experts for a reason and you're in the best possible hands.




What if she/ he doesn’t want to meet me?


That’s what’s great about hiring us … we will offer the target of your investigation the opportunity to funnel info through us, such as medical/family history, therefore maintaining their own privacy and still allowing you to discover info about your bio family.




How do I know the person you found is truly my biological parent?


If you provide your non-identifying information from the state, then that information should be able to be cross-checked and verified.




What if I am still unsure the person you found is my birthparent?


There are many companies nowadays that provide fast and easy ways to submit your DNA for comparison.




What is non-identifying information or non-ID?


It is usually 1-5 pages provided by the state of your birth that contains background information about your birth parents, and their immediate family i.e. physical appearance, ages, birthplace, occupation, heritage, some health, and circumstances surrounding your adoption.




What if I don’t have my non-identifying information?


We recommend obtaining your non-ID before you begin your journey, however, in many cases, the adoptive parents are able to provide enough info to begin the search without it.




I took a DNA test recently. Will that help?


DNA is an excellent aid in your search. Finding “DNA cousins” can help us by providing a map to the correct line of biological relatives in your case. This is especially helpful with clients whose birth family has a very common last name.




Once you find my birthmother and/or birthfather, what next?


Once your search is complete and we’ve found your birthparent(s), we will make that cold call for you to relieve you of the awkwardness. Our compassionate, sensitive adoption specialists (or investigators) have years of experience re-introducing adoptees and birthparents.




Free Consultation? What’s that?


You will speak with an adoption investigator who will explain our process from start to finish. He or she will tell you what you can expect based on the information you provide.




Is this a database service that just searches through an online database?


On our team, we have licensed private investigators. Therefore, we just don’t run a database search and turn incomplete information over to you. We confirm whether the person we find is actually the person you are looking for, then we provide you with accurate information.





Get answers—call our expert investigators and genealogists today!

1-866-572-3463 or fill out this form